Außenansicht des Uniklinikums Salzburg, wo die Forscher*innen von young.hope arbeiten. Außenansicht des Uniklinikums Salzburg, wo die Forscher*innen von young.hope arbeiten.

General information pursuant to Art. 13 DSGVO

The topics of data protection and information security are of great importance to the Gemeinnützige Salzburger Landeskliniken Betriebsgesellschaft mbH (SALK). When handling personal data, SALK complies with all data protection regulations, in particular those of the General Data Protection Regulation (DSGVO) and the Data Protection Act (DSG). The DSGVO, which has been applicable since 25 May 2018, provides for extended information obligations for companies. In the following, you will therefore receive information about the processing operations carried out by SALK in connection with the use of this website and the data protection claims and rights to which you are entitled in this respect. In addition, we are permitted to provide you with information in this data protection declaration on the collection of personal data on the hospital premises, specifically on the collection of image data by means of video cameras.

The Gemeinnützige Salzburger Landeskliniken Betriebsgesellschaft mbH, Müllner Hauptstraße 48, 5020 Salzburg, represented by the Managing Director Priv.-Doz. Dr. Paul Sungler, will act as the data protection controller within the meaning of the GDPR in connection with the processing of your personal data. You can send enquiries or concerns regarding your data to the SALK data protection officer by e-mail or to the SALK postal address for the attention of the data protection officer.

If we use processors for support, we have ensured that these processors take appropriate technical and organisational measures to guarantee the protection of your personal data and have concluded a data protection agreement in accordance with Article 28 of the Data Protection Regulation.

Personal data is generally processed on a legal basis, with the consent of the data subject or for the performance of a contract with the data subject. You can revoke any consent you may have given at any time by contacting the office to which you gave it.

The storage period of the data processed by you is limited in time. Subject to any legal archiving requirements, SALK will retain your data for as long as reasonably considered necessary by us to achieve the stated purposes and as permitted by applicable law.

If the legal requirements are met, you have the following rights according to Art. 15 to 22 DSGVO: right to information, correction, deletion, restriction of processing, data portability, objection. In this regard, we request that you direct your request to the SALK data protection officer (contact:

In accordance with Art. 77 DSGVO, you have the right to lodge a complaint with the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, if you believe that the processing of your personal data by SALK is not lawful.
Use of the website
Use of cookies

To enable you to use the SALK website without restriction, we use so-called “cookies”. Cookies are small files that enable us to recognise the user and analyse your use of our website. A randomly generated unique identification number is stored in these files. In addition, a cookie contains information about its origin and the storage period. Cookies cannot access, read or modify any other data on your computer. The cookies set by SALK do not pose any risk to your computer system as they do not cause any damage and do not contain any viruses or similar. Most cookies on this website are automatically deleted (session cookies). At the same time, SALK also uses permanent cookies to recognise you when you visit the SALK website again. You can delete these permanent cookies manually in your browser at any time.

The use of cookies can be prevented by setting the browser accordingly. If your browser supports the “Do-Not-Track” technology and you have activated it, no usage profile will be created about your visit. Please note that blocking or deleting cookies may impair your use of the website.

The following types of data are processed in connection with the use of the SALK website if you have not activated the “do not track” option in your browser:

  • Browser type and version
  • Model name of the device and a generic device identifier
  • Operating system used
  • Website from which the user visits the SALK website (referrer URL)
  • Website visited by the user
  • Date and time of access
  • IP address of the user’s computer

The personal data collected is analysed anonymously at the time of collection for statistical purposes (e.g. IP address is anonymised) in order to be able to optimise the offers on the SALK website.



We use Matomo as our website analytics software. We collect data about website visitors using cookies. The information collected includes, for example, the visitor’s IP address, operating system, browser ID, browsing activity and other information. We calculate metrics such as bounce rate, page views, sessions and the like to understand how our website/app is used.

We may also build visitor profiles based on browsing history to analyse visitor behaviour, display personalised content and run online campaigns. We host our Matomo solution in the Matomo Cloud on a server within the EU, and store the data for 13 months.

Purpose of data processing: Analytics and conversion tracking based on your consent. Legal basis: Art. 6 (1)(a) GDPR. Neither we nor Matomo do not share the data about you with other sub-processors or third parties and do not use it for our own purposes.


Use of Google Maps

We use the “Google Maps” component of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) on our site.

Each time the “Google Maps” component is called up, Google sets a cookie in order to process user settings and data when displaying the page on which the “Google Maps” component is integrated. As a rule, this cookie is not deleted by closing the browser, but expires after a certain time, unless you manually delete it beforehand.

If you do not agree to this processing of your data, you have the option of deactivating the “Google Maps” service and thus preventing the transfer of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use the “Google Maps” component, or only to a limited extent.

The scope and purpose of this data collection, the further processing and use of the data by “Google” itself and the use of “Google Maps” and the information obtained via “Google Maps” can be found in Google’s data protection information and the Google terms of use.


Subscription to a young.hope newsletter

If you are offered the opportunity to subscribe to a newsletter via the young.hope homepage, we require your e-mail address and your consent to receive the newsletter. When you subscribe to our newsletter, we also save the date of your subscription in addition to your e-mail address.

In this context, your personal data will only be processed for sending the newsletter.

You can cancel your subscription to the newsletter at any time by unsubscribing via the corresponding link in the newsletter. We will then immediately delete your data in connection with the newsletter dispatch.


Use of the contact form

You have the option of contacting SALK by e-mail and/or via a contact form. In this case, the information you provide (name, telephone number, e-mail address,…) will be processed for the purpose of corresponding with you and only for the purpose for which you provided the data.


Data collection on the hospital premises: Video recording

For the purpose of property protection, the safety of employees, patients and visitors as well as for the purpose of prevention, containment and clarification of criminal offences, the SALK operates a video surveillance system at locations marked with information signs in accordance with Section 12 of the Data Protection Act. The video surveillance system serves to monitor the publicly accessible buildings/rooms/areas as well as particularly endangered objects in the interior area and thus the SALK collects image data. An evaluation is carried out exclusively in the occasion defined by the purpose designation. The personal data collected from the operation of the video surveillance system is transmitted to security authorities, public prosecutors, courts and insurance companies exclusively within the framework of the legal provisions. The recorded data is deleted after one week at the latest, unless it is required for a specific reason for the realisation of the underlying protection or preservation of evidence purposes.

We would like to point out that in the course of using this website, copyrights, rights to names and trademarks as well as other rights of third parties must be observed. You undertake to refrain from misusing the entire content (in particular images, videos, fonts and trademarks).


Data processing on the occasion of the ordering process

Data processing in the context of orders serves the purpose of being able to handle all processes within the order. The legal basis for this is Art. 6(1)(b) DSGVO. The data involved can be seen from the input mask that you fill in when placing the order.

For the fulfilment of the contract, it may be necessary for the data to be forwarded to our payment service provider or to the commissioned credit institution. This depends on the selected payment method.

The following payment methods can be used:

Direct ebanking & credit card / Stripe
If you choose a payment method offered via the payment service provider “Stripe”, the payment will be processed via Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will pass on the information you provided during the ordering process, together with information about your order (name, address, account number, bank sort code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. Your data will only be passed on for the purpose of processing payments with Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. You can find more information on the data protection of “Stripe” at the following Internet address: